Delivery Information

2. If an item is out of stock in the shop but is available from one of our suppliers your order will be placed the same or next working day and we will dispatch to you within 3 to 4 working days. If there is likely to be a delay beyond this we will advise you via email.  

3. If the goods are no longer available you will be advised immediately. This will usually apply to any items in a clearance sale.

4. On check out there is the facility for you to indicate that you would prefer to collect from our shop - just click the appropriate box and we will put the goods by for collection if and when in stock.

5. Should you choose to collect your items, you will also have the option to pay when you collect.

Please note, if you need an order delivered by a particular date, there is a Special Instructions box in the ordering process where you can enter these details. Should there be a delay beyond this we will advise via email or telephone you.

POSTAGE CHARGES WILL BE APPLIED AS FOLLOWS
(Unless you request collection from one of our shops):-

UK Standard Delivery
£0.01-£20.00 = £2.50 Delivery Charge
More than £20.00 = Free Delivery

Europe Standard Delivery
£0.01-£20.00 = £8.00 Delivery Charge
More than £20.00 = £10.00 Delivery Charge

Goods will be individually wrapped and carefully packaged and in accordance with our policy to restrict wastage we use recycled materials for packaging where possible.

Still got questions?

Please send us a message via the 'contact us' tab on the home page or telephone as above. (We love to talk to our customers so please ring if you cannot find what you are looking for!)